When you arrive a the venue make note of the Name of the Contact / Duty Manager on the Date Performed. This will allow you to give accurate reports in the event of a complaint or problem. Announce Yourself Upon Arrival. The first thing you should do when you arrive is find the Duty Manager and announce yourself. This will give you the opportunity to find out any specific load in / load out requirements, volume restrictions, etc. It will also stop the Duty Manager thinking about whether you have arrived or not. It will minimise any change of you breaching a venue policy or local council law that might jeopardise your chances at rebooking or cause you to be fined.